Mediation is an alternative conflict management tool that takes into account the situation of the parties involved (the people) as well as their needs and interests (the problem). As an expert in conflict resolution, we facilitate the necessary bridges of communication between the parties and use the necessary techniques to analyse the conflict we are dealing with. Each party’s perception of the problem is different and needs to be confronted in order to work towards a SOLUTION.

In a world where contacts between people and groups of different identities and cultures are growing, practical tools for building social coexistence are more necessary than ever. In the face of social conflict scenarios, it is becoming increasingly important to promote the knowledge and use of different methods of peaceful conflict resolution and different methods of dialogue in an increasingly intercultural framework.

With a global vision, it is possible to approach social cohesion, achieving the responsible collaboration of social agents and a qualitative leap in democracy and freedom of the social fabric.

MEDIATION is always a GREAT TOOL FOR CONSTRUCTION AND TRANSFORMATION, offering a space for dialogue with the accompaniment of an EXPERT AND SPECIALISED person in this field, providing technical support throughout the process of dealing with the conflict.

The talent of the professional together with the acquired skills such as the importance of listening, the use of empathy to awaken trust and the power of emotions to reach the rationality of the CONFLICT of families, organisations, entities and others are the mediator’s toolbox in their day-to-day work.

Any CONFLICT includes the concepts of crisis, change, violence or problem, and it is in the interest of humanity to contain, solve or manage it.

It is urgent to address the issue of adolescence and the relationship with the cause of SUICIDE as a way to put an end to the hopelessness or overwhelming frustration, being unable to solve a problem for which NO SOLUTION is found by many of the young people in our current society of superfluous images where everything is SUCCESS and an intoxication of unreal information of what would be the standards of life to feel INTEGRATED in the society of success in social networks.

The SUICIDE that is so hard to talk and write about… But much more “so necessary” to make it visible in our society!!! It is DEVASTATING for the families, friends and community that suffer from it, as it gives rise to a feeling of guilt and of asking questions in a loop about what could have been done?

We may all find it difficult to remember how we felt as teenagers, stuck in this grey area between childhood and adulthood. No doubt in many it is a time of great possibilities, but it can also be a time of stress and worry.

You feel the PRESSURE TO SOCIALLY FIT IN, to perform well academically and act responsibly.

Adolescence is also a time when relationships and sexual identity emerge, there is a need for independence that often conflicts with the rules and expectations of others.

As an expert in conflict, it is key to provide good accompaniment, detect, prevent and diagnose young people who may be experiencing a mental health problem such as anxiety, depression, bipolar disorder or insomnia, as they are identified as being at a higher risk of suicidal thoughts.

Adolescents going through major changes in their lives (whether it is a parental divorce, a family death, a move of territory or family economic changes, etc.), adolescents who are being bullied, racist or stigmatised are more at risk of suicidal thoughts.

Adolescents need to be CONNECTED with others and their immediate environment. Adolescents usually reject medical visits or treatment in mental health institutions in the first phase, so it is very important to observe and listen to them actively, empathising with their circumstances (problems with a group of friends, poor school results). Do not minimise the conflict or ignore it!

Maintaining an open channel of communication with a person who legitimises the adolescent as a neutral person such as the MEDIATOR helps families to analyse the external context and identify issues and causes, triggers and thus create an optimal communication PROCESS.
In Spain, suicide is the leading cause of death among young adolescents between the ages of 12 and 29. A rate of 35% of cases and an increasing forecast.

Mercè Pomar
Family mediator
Systemic Therapy