Conflictology or “Conflict Resolution”, my field of specialisation, is the science of conflict and contains the concepts of crisis, change, violence or problem.

Humanity’s prominent interest in containing, resolving or channelling conflicts has led to a process of Conflict Transformation, Conflict Management. Conflicts are constantly present in human life, both individually and collectively, and the absence of peace and harmony are constant in the lives of individuals and societies.

Crisis and violence have a strong influence on emotion, health and coexistence and vice versa.

In order to be able to understand conflicts and to be able to intervene effectively in them from the perspective of Conflictology, it is first necessary to change the paradigm in a reasoned and emotional way.

The problem is always violence and the causes that generate it; discovering its origins and its causes is fundamental. In my experience we are used to working on the level of the symptoms and believe that acting on the symptoms will solve the problem, which is why many conflicts remain unresolved for years, decades and generations.

In the face of conflict as an expert, I obey patterns and behaviours that I need to know how to explain, analyse and foresee, and thus work with “Remedial Actions”.

The very topical issue of mental health in our society requires each of us to analyse the quality of our relationships with other people, of our “human connections”.

All my clients come to my practice wanting to be listened to, looking for an empathic and liberating space where they can let go of their pent-up conflict-emotion.

In a society where personal success and individualism are increasingly valued, we should ask ourselves what family or social relationships exist in our daily lives and whether there is a clear link with our mental and physical health.

As a mediator in both collective and individual (personal) conflicts I follow a “gradual” transformation process, whereby patience and perseverance of my clients play a major role. All conflict resolution aims focus on a positive attitude and strengthening of the social, family and work environment, creating healthy human connections of the individual as an environment for social development, thus increasing emotional well-being and improving social skills as well as achieving a support network for times of relapse or need.

Shaping factors such as “self-respect” and its intrinsic “values” enrich our daily way of life “the present”, the adaptability of circumstances removes limiting rigidities.

Conflictology acts on the causes of conflicts rather than on their symptomatology, proposing methods of change as a system of conflict resolution.

Conflictology does not propose solutions, it does not judge human acts nor only violent acts; the objective is not to establish an ideal system in each conflict, but to try, to try to make it possible, to facilitate, that the “SOLUTIONThe “culture of peace” is the generation of a culture of peace through the path of rationality and human emotions in the face of conflict, a culture of peace in schools, bodies and organisations, for the empowerment of people for the benefit of SOCIETY.

Mercè Pomar
Family mediator and lawyer specialising in systemic therapy.