What is mediation?
Mediation is an extrajudicial method of conflict management in which the parties are the protagonists in the management and resolution of their disagreements.
It is characterised by the intervention of an impartial and expert third person, the mediator, who facilitates a space for dialogue where the parties can deal with their discrepancies in a collaborative manner and reach agreements satisfactory to all.
Mediation can be started before opening the judicial process and also during the judicial process or even after it has ended, either at the direct initiative of the parties or at the request of the judge or by referral from different professionals (social services technicians), provided that the parties show their willingness to carry out mediation, which can be applied to the family and civil spheres.
To whom is it addressed?
Mediation is aimed at families who require the figure of a mediator to reach joint decisions about family issues and solve relational and coexistence conflicts (family mediation).
It is also aimed at people, in the civil sphere, who require the figure of a mediator to solve relational and coexistence conflicts arising in the field of organisations (companies, entities…), in neighbour or community relations or in any other field of civil law (Civil mediation).
What types of situations come to the mediation space?
- Separating couples
- Coexistence between parents and children
- Family organisation for the care of grandparents
- Succession of a family business
- Deteriorated relations between different departments of an organisation or company.
- Neighbourhood and community relations
- Labour-management relations
- Conflicts between people working together.
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